Chicken Salad Chick is a fast-casual restaurant chain specializing in chicken salad with a Southern twist. The company started in 2010 in Auburn, Alabama, and has grown to locations across the southeastern United States. Each restaurant makes its chicken salad fresh daily, offering over a dozen flavors ranging from traditional recipes to more adventurous options with buffalo sauce, bacon, or jalapeño.
What Is Chicken Salad Chick?
The chain began as a single deli counter with a straightforward goal: serve homemade-style chicken salad that tastes like what people remember from their family kitchens, but with creative flavors that appeal to modern preferences.
Every location prepares chicken salad in-house each morning using proprietary recipes. This differs from many quick-service restaurants that use pre-made or processed ingredients. The chain has expanded primarily throughout Alabama, Georgia, Florida, Tennessee, and nearby states, focusing on markets where customers appreciate elevated chicken salad options.
The concept is simple: pick your chicken salad flavor, choose how you want it served (on bread, in a salad, in a pita pocket, or in a bowl with sides), and add any extras if desired.
The Menu
The core menu is chicken salad, available in around 15 different varieties. Selection varies slightly by location.
Signature Flavors
Classic Carol – The original recipe. A traditional chicken salad with creamy texture and balanced seasoning.
Olivia – Contains dried cranberries, celery, and green onions. The cranberries add sweetness that contrasts with the savory chicken.
Buffalo Bill – Made with buffalo sauce for those who want some heat.
Bacon Bites – Loaded with crispy bacon pieces.
Sassy Scotty – Features lemon and pepper for a brighter flavor.
Dixie – Combines cheddar cheese, bacon, and jalapeño.
Bobbie – A simple, classic preparation without many add-ins.
How to Order
Customers select a chicken salad flavor first, then choose their base:
- Sandwiches – Served on white, wheat, sourdough, or croissants
- Salads – Chicken salad on greens with tomatoes, cucumbers, and other vegetables
- Pockets – Chicken salad stuffed into a warm pita
- Bowls – Chicken salad with sides like fruit, pasta salad, or chips
Sides typically include fresh fruit, pasta salad, broccoli salad, and kettle chips.
Locations
The chain operates primarily in the southeastern US. The store locator on their website lets you search by city, state, or zip code. Each location page provides the address, hours, phone number, and whether they offer outdoor seating or online ordering.
Most restaurants open between 10:30 and 11 AM and close around 8 or 9 PM. Many are open seven days a week, though hours may vary on holidays.
Ordering Options
Customers can order online through the Chicken Salad Chick website or mobile app for pickup. The chain also partners with DoorDash and Grubhub for delivery. Delivery fees and minimum orders vary by platform and location.
What Makes It Different
Several factors distinguish Chicken Salad Chick from other fast-casual options:
Fresh preparation – Each location makes chicken salad daily in-house rather than using pre-made products.
Flavor variety – The number of chicken salad options exceeds what most delis or sandwich shops offer.
Southern roots – The Alabama origins show in the recipes and overall feel.
Consistency – The experience is similar across locations, which builds customer loyalty.
Neighborhood atmosphere – Many locations have a local, welcoming feel.
Popular Combinations
Customer favorites include:
- Classic Carol on white bread with fresh fruit
- Dixie on a croissant with broccoli salad
- Any chicken salad on a green salad with balsamic vinaigrette
- Olivia in a bowl with greens, cheddar, and bacon
- Buffalo Bill in a pita pocket with extra pickles
Nutrition
Nutritional information is available on their website. Calorie content varies by flavor—basic varieties run roughly 200-350 calories per serving, while versions with bacon and cheese are higher. Sodium content also varies by flavor.
Some chicken salad flavors may contain gluten. Most are not vegetarian or vegan. Customers with allergies or strict dietary needs should ask staff at their local restaurant about options.
Rewards Program
Chicken Salad Chick offers a rewards program called “The Chick Club.” Members earn points on purchases and receive special offers. Sign up through the mobile app or website.
Franchise Information
The company franchises new locations. Prospective franchisees need to meet financial qualifications and complete training. Information about costs, territory availability, and the application process is on their website.
FAQs
Does Chicken Salad Chick offer gluten-free options?
Some flavors may be gluten-free, but cross-contamination can occur. Ask staff at your location about safe options.
What are typical hours?
Most locations open around 10:30 or 11 AM and close between 8 and 9 PM. Check your local restaurant’s schedule online before visiting.
Can I order for delivery?
Yes, through DoorDash and Grubhub. You can also place pickup orders on their website or app.
How many calories are in the chicken salad?
It varies by flavor. Basic flavors are roughly 200-350 calories per serving; varieties with bacon and cheese are higher. Check their website for specific numbers.
Does Chicken Salad Chick have a rewards program?
Yes, called “The Chick Club.” Members earn points and receive exclusive deals.
What is the most popular flavor?
Classic Carol and Olivia are consistently popular. Dixie and Buffalo Bill are also frequently ordered by customers who prefer bolder flavors.
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